Appointment Deposit Policy

At Gwen’s Beauty Empire, we value your time and are committed to providing exceptional service to every client. To secure your appointment, a non-refundable $30 deposit is required at the time of booking.

Deposit Requirements

• A $30 deposit is required to reserve your appointment date and time.
• Appointments are not confirmed until the deposit has been received.
• The deposit will be applied toward the total cost of your service.

Cancellation & Rescheduling Policy

• Clients may reschedule their appointment with at least 24 hours’ notice and transfer their deposit to a new appointment date.
• Deposits will be forfeited for cancellations made less than 24 hours before the scheduled appointment.
• No-shows will result in the loss of the deposit and may require full prepayment for future bookings.

Late Arrivals

• Clients arriving more than 15 minutes late may need to have their appointment shortened, rescheduled, or canceled, depending on scheduling availability.
• Deposits may be forfeited if the appointment cannot be completed due to late arrival.

Refund Policy

• All deposits are non-refundable.
• Deposits cannot be exchanged for cash or refunded after booking.
• If Gwen’s Beauty Empire must cancel an appointment, the deposit may be transferred to a new appointment date or refunded at our discretion.

By booking an appointment with Gwen’s Beauty Empire, you acknowledge and agree to this Deposit Policy.

This version is customer-friendly while still protecting the business from last-minute cancellations and no-shows.